Job Description
OUR STORY Victory Cruise Lines, Inc. is a purpose-driven, American-owned and employee-owned, cruise line built on a deep respect for maritime tradition, exceptional service, and the belief that people make the difference. Founded by industry icon John W. Waggoner, Victory Cruise Lines was created to deliver unforgettable journeys while honoring the waterways, communities, and people who make them possible.
We proudly operate on the Great Lakes, Canadian Maritimes and Eastern Seaboard offering immersive, culturally rich experiences aboard our intimate vessels. Our guests don't just travel; they connect-to history, to place, and to one another. And our team members don't just work here; they help shape experiences that leave a lasting impression long after the voyage ends.
Victory Cruise Lines is growing, evolving, and investing in the future-while staying grounded in what has always mattered most: safety, integrity, teamwork, innovation, service excellence, and having fun along the way.
OUR VALUES At Victory Cruise Lines,
Safety First is non-negotiable-because nothing matters more than bringing our guests and crew home safely. We believe
Teamwork is how great things happen, onboard and ashore, and we show up for one another every day. We lead with
Integrity , doing the right thing even when no one is watching.
We take
Service Excellence personally, sweating the details because memorable experiences are built in the moments others might overlook. We embrace
Innovation , always looking for smarter, better ways to elevate the guest and crew experience. And yes-we believe work should be meaningful and enjoyable, so we make space to
Have Fun and celebrate the victories along the way.
We are a hands-on, all-hands-on-deck organization that values humility, accountability, and pride of ownership. Titles don't define contribution here-impact does. We believe in making an impact that lasts-on our guests, our teammates, and the communities we touch-because the legacy we leave behind matters just as much as the journeys we create. We don't chase trends; we chart our own course, guided by experience, curiosity, and a relentless commitment to excellence.
Victory Cruise Lines is more than a workplace-we are a community of professionals who care deeply about what we do, who we serve, and how we show up for one another.
JOIN OUR TEAM If you are a high-performing, values-driven professional who takes pride in your work, thrives in a team environment, and wants to be part of something special-we'd love to talk. At Victory Cruise Lines, you'll find meaningful work, strong leadership, and the opportunity to grow your career while helping create extraordinary experiences on the water.
Come "Celebrate the Victory" with us.
THE POSITION ** This position is an in-office position located in Pompano Beach, Florida. ** Remote candidates will not be considered. ** Relocation is not available. ** The Marketing & Content Coordinator supports the marketing team by executing campaigns, managing digital content, coordinating marketing initiatives, and tracking performance metrics to increase brand awareness and engagement. This role will work closely with our AI consulting partner to build AI-native workflows across email, paid media, and content - candidates who are excited about leveraging AI tools will thrive here. This is an in-office role based in Fort Lauderdale, where the Marketing & Content Coordinator will collaborate closely with marketing and sales teams on day-to-day marketing initiatives.
RESPONSIBILITIES Campaign Execution - Assist in planning and executing marketing campaigns across digital, social, and email channels
- Support email marketing campaigns using Klaviyo
- Coordinate campaign timelines and ensure deliverables are completed on schedule
Content Creation - Draft, edit, and publish content for social media, website, and marketing materials
- Assist in developing creative assets and campaign messaging
- Maintain brand voice and visual consistency across channels
Data Analysis & Reporting - Track campaign performance and analyze engagement metrics
- Monitor marketing performance and help identify opportunities for optimization
- Create regular reports on marketing activity and campaign results
Project Management - Coordinate marketing project timelines and internal tasks
- Maintain marketing materials, brand assets, and campaign documentation
- Assist with logistics for events, trade shows, and marketing initiatives
Collaboration - Work closely with marketing, sales, and external partners to support campaign execution
- Help ensure marketing initiatives are delivered on time and aligned with business goals
- Other projects or duties as requested.
QUALIFICATIONS Education: - Bachelor's degree in marketing, communication, business administration, or a related field
Skills & Abilities: - Comfortable integrating AI tools into daily workflows. Experience preferred, but genuine curiosity and openness to continued learning and ongoing use is a must. Technical skills overall include:
- Email Marketing Platforms: Klaviyo
- Marketing & Analytics Tools: Google Analytics, HubSpot
- AI Writing & Productivity Tools: Claude, ChatGPT, Perplexity
- Social Media Platforms: LinkedIn, Instagram, Facebook, X
- Design & Project Tools: Canva, Asana, Trello
- Content Management Systems (CMS)
- Microsoft Office / Google Workspace
- Proficiency in digital marketing platforms, analytics tools, and CRM systems.
- Strong organizational and project management skills.
- Excellent communication, presentation, and interpersonal skills, including written and verbal abilities.
- Exceptional attention to detail in writing, editing, and proofreading.
- Ability to manage multiple projects and deadlines.
- Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.
Experience: - At least 2 years (preferably 4) of experience in a similar role.
- Travel/tourism, hospitality and/or cruise industry experience required.
*Additional requirements may be required depending on the physical needs of the role
OTHER Post Offer / Pre Employment criteria must be satisfied to complete a successful hiring process; this may include but may not be limited to drug and/or alcohol screening, physical or other health assessment, background screening, culture index surveys, and any other assessments as deemed necessary by the Company for a position.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Job Tags
Work at office, Remote work, Relocation