Job Description

Event Server Opportunity At Arlo Hotels

Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Events Server. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more..

As an Event Server at Arlo Williamsburg, you will be expected to have a first-rate knowledge on event services in different styles, from cocktail style events to synchronized plated dinners. During events, your responsibilities will include, but are not limited to:

• Review all Banquet Event Orders (BEOs) to ensure flawless execution of large parties and special events.
• Serving canapes and serving food for all services.
• Taking food and beverage orders with a full knowledge of our menu.
• Bussing and polishing glassware, flatware, and plate ware.
• Assist in the cleaning and storage of any and all event items and event spaces.
• Ability and experience providing exceptional and quality service to high profile celebrity and VIP clientele.
• Assist with the set-up, breakdown & decorations in the event space as needed.
• Respond promptly, professionally, and appropriately to guest and staff concerns.
• Maintain a high level of cleanliness and adhere to all sanitary and safety standards.
• Foster a welcoming and pleasant atmosphere for dining and entertainment.
• Anticipate guest needs and consistently exceed service expectations.
• Exhibit dependability by following instructions, responding to management direction, and completing tasks in a timely manner.
• Collaborate effectively with the team while balancing individual responsibilities.
• Take initiative, demonstrate accountability, and clearly communicate with both guests and colleagues to resolve issues.
• Maintain professionalism and composure in a fast-paced environment.
• Accurately relay information regarding orders, allergies, and special requests to the Event Captain, Event Manager, and/or appropriate team members.
• Handle guest complaints with a positive attitude and promptly notify management whenever a guest is dissatisfied.
• Going above and beyond to accommodate requests.

Qualifications:

• Minimum 2 years' experience in hospitality, preferably in catering or as a server
• Ability to learn and quickly present menu items
• Ability to carry drinks and glassware on a serving tray
• Ability to partner with a variety of individuals including guests, clients, colleagues and managers
• Superb organization and listening skills.
• Demonstrate reliable attendance and punctuality
• Demonstrate clear written and verbal communication skills
• Able to work in a team environment and welcome feedback and direction
• Capable of standing for prolonged periods of time up to 10+ hours
• Lifting and moving venue furniture up to 50 lbs.
• Ability to reach, bend, stoop, climb up and down stairs, walk, carry multiple objects
• A positive and prompt work ethic
• General wine and cocktail knowledge a plus.

Salary: $40.00/ Hour

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