Job Description

Job Description Cooley Dickinson Hospital, 30 Locust St, Northampton, Massachusetts, United States of America Position Summary The Emergency Department Technician (ED Tech) supports physicians and nursing staff in delivering high-quality, efficient patient care within a fast‑paced emergency department. This role is responsible for performing clinical and non‑clinical tasks, assisting with patient care, and ensuring the department operates smoothly while maintaining a safe and compassionate environment. Responsibilities Communicate with nursing staff in an effective and timely manner around issues related to patient care and patient condition. Ensure that appropriate stock items, supplies, and equipment are available to the unit based on volume, established par levels and clinical needs; order and maintain unit supplies and equipment as needs indicate. Ensure that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change. Report equipment malfunctions and needs to Maintenance or Biomedical Engineering as appropriate. Complete documentation data on the patient’s medical records as care is provided, condition changes, and as clinical needs or supervisor indicates. Monitor patients requiring one‑to‑one observation, reporting changes in conditions and needs, and care as supervisor indicates. Transport patients as needed to other departments for treatment and/or arrange for other resources to do so as needs indicate. Participate in quality improvement processes and systems to assure targeted outcomes, exceptional service delivery and efficiency. Demonstrate cooperative, collaborative, participative behavior with peers in the performance of work, goals, quality improvement efforts and patient care delivery. Participate in the orientation of new personnel as requested. Maintain flexibility and remain responsive to unit and overall nursing department needs in regards to patient and work assignments. Utilize equipment properly considering its maintenance, safety, and availability. Integrate cost‑effective measures into practice. Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement programs, compliance, safety, infection control and environmental standards. Maintain professional growth and development through attendance at seminars, workshops, conferences or in‑services, professional affiliations or journals to stay abreast of current trends in the field of expertise. Meet annual competency and retraining requirements. Attend meetings as required. Perform other functions/duties as requested. Qualifications Education Requirements: High School Diploma or Equivalent Professional Experience: Prior experience in an emergency department, urgent care, or hospital setting strongly preferred Ability to work effectively in high‑pressure, fast‑paced environments Strong communication and teamwork skills Excellent attention to detail and organizational abilities Compassionate, patient‑centered approach to care Ability to prioritize tasks and respond quickly in emergency situations VPNE is an equal opportunity at‑will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. #J-18808-Ljbffr VPNE Parking Solutions LLC

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