Job Description

Volunteer Opportunity

The City of Doral is pleased to welcome helpful volunteers who contribute significantly to maintaining the safety, vitality, and beauty of our community. The individual will have the opportunity of working with the general public, providing outstanding customer service, gain collaboration and teamwork skills and being able to see firsthand the operations and functions of City Government.

The City of Doral is looking for volunteers with special abilities who desire to impact the community by donating priceless skills, unique personalities, and countless hours to uphold the mission of making the City of Doral the premier city to live, work, learn, and play.

The City of Doral will benefit from your skills, talents, and new ideas. With your help, programs and services will be able to expand and reach additional members of our community. Volunteer times are flexible. Volunteers can choose to participate in short-term service events, special projects, community projects, or pledge long-term commitments.

Supervision Received and Exercised

The work schedule is coordinated based on the volunteer's schedule and the needs of the City. The City's hours of operation are Monday through Friday from 8:00 A.M. to 5:00 P.M.

Essential Duties and Responsibilities

Benefits of participating in the volunteer program and responsibilities:

Some of the following duties may be assigned depending on volunteer assignment:

• Responsible for ensuring guests are greeted in a professional and courteous manner.
• Responsible for answering the phone and routing telephone calls as needed. In addition, the volunteer must direct visitors and/or callers to appropriate staff members or department.
• Responds to inquiries and requests from members of the public and reports issues and concerns to the appropriate City Staff.
• Remain professional in interactions with members inside and outside the organization.
• Provides clerical support and assists in various day-to-day tasks to ensure a smooth operation of the office.
• Prepares reports using specialized programs and basic computer programs such as Microsoft office suite.
• Responsible for filing documents and performing data entry and maintaining departmental records and forms.
• Responsible for making copies, correspondence and documents as assigned.
• Responsible for operating electronic equipment such as computers, telephone, printer, scanners and other general office equipment.
• Responsible for assisting with the planning, set up, and cleanup process in City sponsored events.
• Provides assistance to City employees and vendors to ensure completion with assigned project.
• Assist with special projects and special events throughout the City of Doral.
• Provide administrative assistance to Executive Aide for Councilmember, Chief of Staff, or Councilmember.

Additional duties:

• Performs related duties as assigned.

Program terms:

• The duration of the assignment typically ranges from eight (8) to twenty-six (26) weeks.
• Hours per week shall not exceed twenty-eight hours (28) a week.

Minimum Qualifications

Minimum education and training:

• Be at least 18 years of age.
• High School Diploma or G.E.D required.
• Possession of a valid, State of Florida driver's license to operate the motor vehicle operated, typically Class E OR a valid State of Florida Government Identification Card is required.
• Requirements exist at the time of application and as a condition of continued completion of the volunteer programs.
• Applicants must complete all requirements established by the City of Doral for volunteers. This may include, but is not limited to, a written examination, a comprehensive background investigation, and a job-related medical examination including a drug/alcohol screening test.
• Must be a non-smoker.

At time of application, you must submit the documents below:

• Cover letter must be included (Please tell us why you are interested in Municipal Government, and describe the knowledge, skills, and abilities that you possess that you feel make you the best candidate for this opportunity.)
• Updated resume.
• Two (2) letters of recommendation.
• Copy of last obtained Diploma.

Minimum qualifications and standards required:

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to communicate in Spanish is a plus.
• Knowledge of administrative and office procedures and systems such as word processing, managing files and records.
• Ability to work in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use computer for data entry and word processing.

Physical requirements:

• Ability to perceive sound at normal speaking levels with assistance if necessary; express ideas through speaking accurately/loudly/quickly; use visual acuity to perform activities such as viewing a computer terminal or determining the accuracy of work; and walk from one work site to another.
• Ability to make rational decisions and perform activities such as transcribing, viewing a computer terminal and/or extensive reading.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Maintaining body equilibrium to prevent falling while walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

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