Job Description

Medical Receptionist

Come and join our dynamic team of professionals in our outpatient clinic at Kinetic Physical Therapy and Wellness.

With an emphasis on creating "Amazing Moments" through customer service, our medical receptionist duties and responsibilities focus on providing administrative support to ensure efficient operation of the office in a high paced environment. You will support the providers and patients through outstanding customer service, communication, and attention to detail.

This is a PART TIME role that includes communicating via phone and email ensuring that all reception duties are completed accurately and delivered with high quality and in a timely manner.

Although flexibility is necessary, the primary hours for this role are Monday - Friday 1:00pm - 6:00pm.

Prior experience is a must. A thorough understanding of the medical insurance (ie. deductibles, co-pays, co-insurance, prior authorizations, etc) is necessary.

Responsibilities:

• Answer and direct phone calls and emails
• Organize appointments using our electronic documentation system
• Take new referrals and follow up with referral sources
• Collect fees and copays for therapy services
• Maintain an organized front office filing system
• Secure insurance verification and authorization
• Send, receive and organize medical records and correspondence from therapists and physicians.
• Process medical records requests
• Maintain tidiness of waiting area
• General administrative tasks as assigned
• Proficiency in Microsoft Office and experience in medical reception is required.

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