Fast Food Crew Member Job at Chick-fil-A, Norfolk, VA

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  • Chick-fil-A
  • Norfolk, VA

Job Description

Chick-fil-A Crew Member

At Chick-fil-A, the Crew Member position is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

What does a shift at Chick-fil-A as a Crew Member look like?

As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You'll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering excellent service at the counter or drive-thru. Between serving, you'll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.

Position Type:

  • Full-time and Part-time positions are available

Front of House Team Member Responsibilities:

  • Smile, create and maintain eye contact
  • Speak enthusiastically
  • Make emotional connections with guests
  • Honor and encourage others to follow the vision and values of the restaurant
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability; MUST BE AVAILABLE TO WORK FRIDAYS & SATURDAYS
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service-oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multitask
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule, including Saturdays
  • Have the ability to lift and carry 20lbs on a regular basis
  • Have the ability to stand for long periods of time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
  • Opportunity for advancement as we promote leaders from within
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities available
  • Competitive pay

Job Tags

Full time, Part time, Flexible hours, Shift work

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