Company Overview
NerdsToGo is a cool, fast-growing brand that provides computer solutions to residential consumers and small businesses. We service every type of technology from computers, phones, tablets and printers to networks, internet connections, security and much more!
Job Summary
The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems. The Nerd must have a strong field service background and customer service skills. Nerds must have solid technical skills, good communication skills and the desire to be a part of growing and exciting team.
Responsibilities
Onsite computer solutions for Windows-based PCs and Apple computers
Customer service and technical marketing
Offer solutions such as hardware upgrades and remote monitoring to Residential customers and Business customers
Network installation and maintenance (wired, wireless, LAN, WAN)
Data recovery and loss prevention
Virus protection and Spyware/Adware removal
Computer security enhancement
PC Hardware and software fault isolation and repair
System repair and upgrades
Software upgrade and installation
One-on-one training
Qualifications
2-5 years of experience with Windows-based PCs (Win7, Win8, Win10) and networking in both residential and business environments
Strong knowledge of PC troubleshooting and repair, both hardware and software/OS
Knowledge of network troubleshooting, wiring, PC troubleshooting (ex. Network+, MCSE, etc.)
Proficiency with peer-to-peer and client/server network configurations and troubleshooting
Professional, high-energy, customer-oriented work ethic
Valid driver’s license and a clean driving record
Must be willing to submit to mandatory background check
Benefits/Perks
Great culture
PTO & Healthcare Benefits (for full-time)
Access to fully branded Nerd Van
Opportunity to be a part of a growing brand!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Nerds To Go Corporate.
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