Job Description

Job Description

Job Description

About our Company:

Ponte Vineyard Inn is a Four Diamond, 90 room, boutique hotel located next to Ponte Winery and surrounded by 300 acres of mature vineyards and views of rolling hills. We are a short drive from most of Southern California and enjoy hosting folks who want a break from city life. Our guests visit us seeking a relaxing day or overnight stay in the country. We have become the benchmark for great service among Temecula wineries. Our associates are dedicated to delighting guests by providing excellent hospitality and serving great wine and food in a beautiful environment.

Summary:

Serve the guest food and beverages at The Cellar Bar while providing friendly, attentive customer service that exceeds the guest expectations.

Compensation: $16.90 hourly + Tips

Essential Duties and Responsibilities:

• Greet guests with a smile and respond quickly to requests in a friendly and courteous manner, informing them of daily specials and answering questions.
• Check identification to verify legal age requirements for all guests.
• Mix and serve alcoholic and nonalcoholic drinks for guests.
• Mix drinks using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits, including company and craft cocktails.
• Slice, pit, and prepare fruit and garnishes for drinks.
• Demonstrate common knowledge of wines and mixed drinks and makes suggestions to guests.
• Take beverage orders from guests or wait staff and serving drinks as requested, paying extreme attention to detail.
• Monitor all patrons for alcohol intake to appropriate levels and attempting to curtail inappropriate behavior.
• Maintain food safety and public health regulations in to ensure compliance with local, state, and federal laws.
• Instruct and enforce all pertinent safe food handling procedures by following local health department standards.
• Maintain a clean and safe working environment.
• Clean and bus bar top as needed.
• Keep bar area clean, safe and organized.
• Maintain a clean work area and perform side work at the end of the shift.
• Organize the bar area to streamline drink preparation and inventory.
• Keep a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories.
• Monitor bar inventory and report to Bar Manager.
  Assist with orders for liquor, beer, wine, and other supplies.
• Develop an efficient work pace that keeps the guests at the bar top and in the dining, room satisfied at all times.
• Deliver food and beverages ensuring timely, consistent and quality food.
• Process guest payments for food and drinks served and providing change as needed; Balance cash receipts; Maintain an accurate cash drawer throughout the shift.
• Mix all drinks based on the company recipes, keeping drink costs at a minimum.
• Deliver a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and having them removed.
• Provide a positive and friendly guest experience by interacting with patrons.
• Thank the guests for coming and invite them to return.
• Be willing to assist fellow associates as needed.
• Understand and adhere to the Ponte values, safety and service standards.
• Understand and adhere to environmental standards set by the winery.
• Ensure the safety of guests and associates.
• Perform any other tasks as requested by Management.

Knowledge, Skills and Abilities:

• Must be at least 21 years old.
• Have a thorough understanding of food safety and public health regulations.
• Ability to maintain a clean working environment.
• Ability to obtain and maintain a valid Food Handlers Card is required.
• Must be available nights, weekends, and holidays.
• 1-2 years Bartending experience required.
• Ability to treat all associates and guests in a respectful manner.
• Exhibits integrity (honesty and truthfulness).
• Has attention to detail.
• Must have excellent communication, multi-tasking and organizational skills.
• Must have exceptional grooming standards that are consistent with company guidelines.
• Must be able to lift and carry up to 50 lbs.
• Must be able to work in a standing position for long periods of time.
• Must be able to work up to 8 hours per shift.

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