5+ years of business analysis experience in technology, operations, or enterprise systems.
Proven ability to manage complex, multi-workstream requirements with minimal oversight.
Strong background in process mapping, workflow design, and cross-functional requirement consolidation.
Experience supporting RFP development, vendor analysis, and structured evaluation processes.
Proven ability to identify, map, and engage the full spectrum of stakeholders across business, operations, technology, and vendor teams.
Working knowledge of industries such as construction, warehouse operations, retail, labor management, and finance, with the ability to translate operational realities into system and workflow requirements.
Ability to leverage free or low-cost AI-based tools to create wireframes, mockups, workflow diagrams, and conceptual architecture visuals that support requirements and design discussions.
Strong experience producing use-case-driven documentation, including detailed scenarios, preconditions, triggers, flows, and exception paths.
Excellent communication skills with the ability to work across technical teams, SMEs, and executive stakeholders.
Highly organized with strong attention to detail and the ability to manage multiple parallel efforts.
Familiarity with data analysis concepts and KPI design.
Basic SQL proficiency for querying datasets, validating requirements, and supporting data-driven analysis.
Experience designing reports, dashboards, and operational insights in collaboration with data teams.
Ability to create wireframes, mockups, and conceptual UI/UX representations to support workflow and reporting design.
Experience with workforce management, scheduling, planning, ERP, or operational systems is a plus.
Comfortable working in both Agile and Waterfall environments.
Must be able to work in US hours and collaborate with global teams flexibly based on teams' timelines.
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